A public transport briefing following last year's rioting in Dublin said the cost of damage to vehicles was likely to be around €5 million and that a rethink of updates for the public during a crisis was needed.
A note prepared for the board of the National Transport Authority (NTA) said travel information had "initially proved difficult" to update as services were diverted or cancelled, but improved as time went on.
It also raised questions over whether a crisis management call should have been scheduled earlier on the night of the riots, after a stabbing incident on Parnell Square prompted online anger and a crowd to gather at the crime scene cordon.
The note said: "Should a crisis management call have been called earlier than 10pm?
"At the time it was felt that the operators had enough to deal with and may not have had time for an all-operator meeting."
In a section entitled 'Lessons Learnt’, the NTA said work on their mobile app TFI Live was needed to tell customers that information might not always be accurate during a "security event".
Cost of vehicle damage in Dublin riots around €5m
A public transport briefing following last year's rioting in Dublin said the cost of damage to vehicles was likely to be around €5 million and that a rethink of updates for the public during a crisis was needed.